Operational Efficiency
Double down on what works.
Get more from your operations
Process
We help clients identify bottlenecks, error-prone or unnecessary steps and outdated tools. Then, we design efficient processes to drive improved execution and upgrade tools. Once processes work, we look for integration and automation opportunities.
Sales & Marketing
We help clients understand the customer acquisition cost (CAC) and customer lifetime value (CLV) of marketing channels and commercial initiatives. Then, we support them in scaling the few activities that create the most long-term growth potential.
Governance
We help clients assess current management systems and organisational design. We study roles, incentive structures and decision flows in search for improvement potential. Then, we help clients set up more effective governance systems.
"Growth added complexity - processes didn’t scale."
How we help
Audit processes and log pain points
Redesign processes and responsibilities
Train teams on process adoption
"I don’t know if €1M in marketing spend brings €2M or €0.2M in revenue."
How we help
Define key metrics and estimate marketing return
Calculate and rationalise CAC and CLV
Refine marketing mix to drive increased performance
"Roles and accountability blur - things fall through cracks. We don’t track execution of strategic KPIs consistently."
How we help
Review management reports and dashboards
Design functional reports that drive actionable insights
Implement execution & accountability culture
"Our content only gets seen in paid, the same content would not create organic views - we don’t inspire our audience."
We created @nest_cape and achieved >120K followers organically.
How we help
Create high "viral potential" content series
Set up process for creation and iteration
Identify key influencers or accounts in company's niche
FAQs
Common questions about our services
Both options are possible, as well as a combination. We ideally work with our clients for the long run, developing a deep understanding of their strategy and operations and as such advising them with highest relevance. Therefore, our pricing model usually involves a combination of retainer and per-project plans.
Execution is at the core of what we do. As such, we mostly deliver in the form of frameworks and processes which can be leveraged by the teams. Beyond C-level, we spend time with the teams to ensure that those deliverables are clear and useful, as well as to integrate operational feedback.
We typically work with companies within the <€50m revenue range, but we do welcome projects with ambitious clients of all sizes and shapes.
Let's work together!
- Increased competitiveness
- Streamlined processes
- Elevated business efficiency
Strategic. Resilient. Agile.